Refund Policy for InstaCerto
1. No Refund Policy – All study materials, e-books, and certification programs offered by InstaCerto are digital products, which means that once purchased, they cannot be returned or refunded. All purchases made on InstaCerto are final and non-refundable. Once you have accessed our study materials or taken an assessment, we do not offer refunds or cancellations under any circumstances.
2. Exceptions (If Any)
We only provide refunds in the following cases:
- Duplicate Payment: If you are charged twice for the same certification program, you can contact us within 7 days for a refund.
- Technical Issues: If you are unable to access the purchased certification program due to a system error from our side, we will either resolve the issue or offer a refund after proper verification.
3. Refund Request Process
If you meet the above conditions, you can request a refund by:
- Emailing us at [Your Support Email] with your payment details.
- Providing proof of the issue (such as transaction details or screenshots).
Refund requests will be processed within 7-10 business days after approval.
4. Contact Us
For any queries regarding our refund policy, please contact:
📧 Email: info@instacerto.com